Accidents and near-accidents should not occur and should not be repeated. If they do happen, however, the causes must be clearly determined. The usage of a machine will change often during its service life. If the safety measures are not adapted to the changing usage, it is possible that protective measures will no longer be sufficient. The operator might also deliberately override the measures. As independent specialists, the experts at SICK investigate these incidents and prepare concrete suggestions for how accidents or near-accidents can be avoided in the future.
At a glance
Investigation of the circumstances of the accident or incident
Identification of the cause of the accident
Recommendation of measures to prevent other incidents or accidents
Phone-in Technical Support and Customer Care
8 a.m. – 5 p.m. Central Time, call 1-800-325-7425 and follow the prompts.
For emergency and critical care calls outside of normal business hours (5 p.m. – 8 a.m. Central Time), call 1-800-325-7425 and follow the prompts. You will be connected to a call center where your information will be forwarded to the appropriate department for follow up on a next available basis.