Product and system support
Starter packages

Your Benefits

  • Short and fast communication channels: a knowledgeable SICK expert provides support at your site
  • Customized settings: you can quickly and easily customize products and systems according to your individual requirements
  • Optimal transition to system operation: by acquiring specialist knowledge, you can quickly handle SICK products and systems on your own and adapt them to new requirements

Overview

SICK is at your side to help you make the most of the advantages of innovative technologies and products for your specific requirements. These include starter packages from SICK, which combine start-up support with individual training at your site. The starter packages allow you to set and adjust sensors and systems in your plants according to your requirements together with an experienced SICK expert. In addition, you will acquire the knowledge needed to operate your plants with the sensors and systems without further support from SICK. That means you can benefit from an optimal product and system configuration right from the start and gather the necessary expertise.

At a glance
  • Training and support by a qualified SICK expert during system start-up
  • Application-specific adjustments can be made easily and correctly
  • Close collaboration between SICK and the customer

 

Phone-in Technical Support and Customer Care

8 a.m. – 5 p.m. Central Time, call 1-800-325-7425 and follow the prompts.

For emergency and critical care calls outside of normal business hours (5 p.m. – 8 a.m. Central Time), call 1-800-325-7425 and follow the prompts. You will be connected to a call center where your information will be forwarded to the appropriate department for follow up on a next available basis.

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