Product and system support

Your Benefits

  • Quick, dependable installation: qualified SICK technicians
  • Cost savings: smooth transition from installation to commissioning
  • Reliable planning security: compliance with the project plan


Lack of experience installing sensors wastes time and increases costs. To counteract this, SICK provides assistance to the customer during installation. Qualified SICK technicians take care of the assembly, installation and wiring of components and systems based on the application specifications. Customers benefit from high planning reliability and can rely on the expert technicians from SICK during the installation of the system.

At a glance
  • Correct assembly and professional installation in line with the manufacturer's specifications
  • Correct preparation of the electrical connections and the wiring


Phone-in Technical Support and Customer Care

8 a.m. – 5 p.m. Central Time, call 1-800-325-7425 and follow the prompts.

For emergency and critical care calls outside of normal business hours (5 p.m. – 8 a.m. Central Time), call 1-800-325-7425 and follow the prompts. You will be connected to a call center where your information will be forwarded to the appropriate department for follow up on a next available basis.