The service agreements provide complete service to ensure product and system availability. The modular concept helps you react to specific application requirements. SICK actively plans and executes the agreed services throughout the entire product life cycle. On request, the services can be combined flexibly and specifically to fit the customer requirements to form individual service agreements.
At a glance
Modular service agreement at a fixed price
Regular and scheduled inspection of the system
Prioritized access to service experts
Service network available worldwide
Including remote maintenance or on-site technical support, depending on the scope
Individualized and flexible combination of services possible
Phone-in Technical Support and Customer Care
8 a.m. – 5 p.m. Central Time, call 1-800-325-7425 and follow the prompts.
For emergency and critical care calls outside of normal business hours (5 p.m. – 8 a.m. Central Time), call 1-800-325-7425 and follow the prompts. You will be connected to a call center where your information will be forwarded to the appropriate department for follow up on a next available basis.